http://www.heartsinhealthcare.com/welcome
As a Diabetes Specialist Nurse I spent more time in the waiting
area in OutPatients (OP) than in my designated space. The OP nurses were not happy with me as they
thought I ought to be behind closed doors like the Doctors and Dietitian but I
had a hunch that the waiting area was the better place to be. I did not want to
be hidden. This piece by John Launer helps make sense of what I was doing with
my time all those years ago!!
As the waiting room is the first point of contact with Health
Care systems then maybe we ought to make them better spaces to be in!! I don't
mean just physically but emotionally - I now realize that what I was doing in
the waiting area was creating a bridge between the person with diabetes and
their doctor - closing the gaps in communication. It is why I did my PhD
research - just a shame I never wrote it up - as it all begins to make sense
now!!
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